HG
Hettie G

1 reviews | Active since May 2020

05 May 2020, 13:02

Is this ABSA dedacting off more or Vodacom

Every month a week before the dedaction of my contract amount of R843.99 they inform me with a sms. the day that it is been dedacted on tthe sms shows a music note infront of the R and then R 43.99. but when i look at my balance on my phone that is been dedacted it is R361.50 MORE.than R843.99 It has been reported by one of their branches at Nicolene . after that they did not dedact more. Now last night more went of again R1205,49 not like the concract amount

0
Replies (1)
Vodacom
Vodacom's reply05 May 2020, 13:12
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team