LT
LYN T

1 reviews | Active since Jun 2016

09 Mar 2018, 09:30

IS THIS A **** BEING OFFERED "ON BEHALF OF" VODACOM?

As Vodacom respons, this is probably the quickest way to get assistance. I had a "one day special" offered to me last night through a company "REAL PROMOTIONS" seeking an application form with bank details, etc. to reserve a fibre optic package for me. They were quite push and not too pleased when I would not give the form back until I had time to think about it. The deal sounded too good to be true and the representatives were pleasant but too push for my liking. Is this something VODACOM is promoting in the Mayberry Park area in Alberton. If this is a ****, I have an email address and a cellphone number of the person should Vodacom want to investigate

0
Replies (2)
Vodacom
Vodacom's reply09 Mar 2018, 09:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Mar 2018, 16:33
Official

Good Day LYN TIQUIN

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
Randall