1 reviews | Active since Jul 2017

27 Jul 2017, 13:00

Is this a joke???

<p>I've had my Vodacom number since 1996, with roaming working. Since end last year I had problems with it. Raised it again in March. Since Saturday 22 July been phoning constantly as I can't do any banking. Now, after 20 years of having roaming, a person sends me an email asking me to complete an application form for roaming and pay a deposit!!! Are you kidding me??? Is this a joke - where is Sucks, am I on camera???</p>

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Replies (3)
Vodacom
Vodacom's reply27 Jul 2017, 13:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update27 Jul 2017, 13:20
Reviewer Update

ANOTHER STANDARD REPLY... ENCOURAGING

Vodacom
Vodacom's reply28 Jul 2017, 12:12
Official

Dear Wim de Villiers,

Thank you for your patience.

I've responded to you via email with feedback.

Regards,

UW