TR
Taryn R

1 reviews | Active since Feb 2014

14 Oct 2016, 20:13

Is there anyone competent working at Vodacom customer care???

<p>So finally after two hello peter reviews I receive some invoices from Vodacom that I have been trying to get for over three weeks now. I am being audited by SARS and require all Tax invoices for the tax year ending 2012 and the tax year ending 2013. That means I need all invoices from March 2011-Feb 2012 as well as March 2012-February 2013. Unfortunately I only received for the tax year 2013 (excluding July - which is missing?). Please can someone send me from March 2011 until Dec 2011 as well as July 2012. Pretty please!!! My reference number is S3-G8B2V-V0J1E. I originally spoke to Pinky Mohohlo at Subscriber collections as well as Novile.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Oct 2016, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team