RH
Rick H

1 reviews | Active since Feb 2013

08 Sept 2016, 15:08

Is it worth all the evert????????

<p>So I have been trying for days now to get someone to assist me with my contract. I got ****** over the weekend just after I upgraded. So was seeking advise on how to get a new phone and minimise paying for a phone I do not have on top of a possible new contract.</p> <p>Can it be that difficult to help... YES IT CAN!!!!</p> <p>PLEASE can someone that knows Vodacom and ALL the policies and processes please call me.</p> <p>As lucky consultant number 4 was of no help as well......</p>

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2016, 07:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team