1 reviews | Active since Mar 2009
Is it too much to ask???
<p>On 2016/12/23 I wrote:Since I upgraded my package with Vodacom my number sending function does not work. I have called Vodacom now 4 times already to get it fixed. Every time the agent tries some or other "process" to set it right and every time I must wait for the "process" to finish. Then 3 hours, then 24 hours, then 3 working days, and so it continues. My last reference number is 1- ********** 310479. Can somebody please fix this problem? Notwithstanding the promises that somebody would attend to this problem I am today still sitting with the same problem, Is it really to much to ask of Vodacom????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
