1 reviews | Active since Oct 2011
Is it that difficult to get my upgrade right??
<p>My wife and I both upgraded in January 2017 to:</p> <p>Unchoose Flexi 200 plus Free 500Mb data bundle for 24 months @ R139 a month.</p> <p>First we have issues with use being billed for the data bundles, which we struggled to get rectified but eventually did. Now We've been billed for the full R200 airtime instead of the R139 as agreed. I have made countless phone calls and am struggling to get this rectified. I'm starting to wonder if it's even worth the effort dealing with Vodacom.</p> <p>Affected Numbers: ********** 4 / ********** </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We would like to apologise for the inconvenience caused in this regard. Discounts was loaded on your account and will reflect on your invoices.
Kind regards
Vodacom Consumer Website Team
Dear Client
We would like to apologise for the inconvenience caused in this regard. Discounts was loaded on your account and will reflect on your invoices.
Kind regards
Vodacom Consumer Website Team
