LK
LINDIWE K

1 reviews | Active since Nov 2013

10 Jan 2017, 16:53

Is it logical though?

<p>Please see the attachment</p> <p>I have 2 sets of data bundle balances.</p> <p>One expires next month and the other expires tomorrow. Instead of charging my usage on the bundle which expires tomorrow, Vodacom is charging me on the bundle which expires next month. In essence this means that I am forced to use the data which expires next month in order to use up the data which expires tomorrow. I don't understand the logic! Unless I am missing something.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

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