1 reviews | Active since Nov 2013
Is it logical though?
<p>Please see the attachment</p> <p>I have 2 sets of data bundle balances.</p> <p>One expires next month and the other expires tomorrow. Instead of charging my usage on the bundle which expires tomorrow, Vodacom is charging me on the bundle which expires next month. In essence this means that I am forced to use the data which expires next month in order to use up the data which expires tomorrow. I don't understand the logic! Unless I am missing something.</p>
Dear Customer,
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Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
