RI
Razia I
1 reviews | Active since Mar 2015
06 Sept 2024, 16:50
IS HELLOPETER THE ONLY WAY TO GET VODACOM TO CALL YOU
It is very frustrating when you want to speak to a human and Tobi is unable to help you. To listen to the bundle options is mind boggling. I have complained about this before, give your customer the option to select a human to chat to on your 135 number.
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Vodacom's replyOfficial
08 Sept 2024, 21:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Sept 2024, 21:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team