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Warren W
1 reviews | Active since Apr 2010
02 Sept 2020, 10:32
Is anyone actually alive at vodacom???
I am still struggling with the same issues I reported on Hellopeter. Although a consultant phoned me on friday, it seems like the jobs description is to make sure the problem is nit solved. Make it as difficult as possible. I dont want to talk to no consultant on the phone anymore as what is said and done are totally different matters. I asked for email correspondence. Which I got on Saturday and there it is stuck. No moving forward. In the meantime vodacom phones me continuously. Non stop harassment for R92 while they owe me money. ACCOUNT NUMBER ***
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Replies (3)
Vodacom's replyOfficial
02 Sept 2020, 11:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Warren W's updateReviewer Update
02 Sept 2020, 11:31Please contact me via email ***. I no longer answer the millions of calls for R92 that is send via automation to me.
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Warren W's update02 Sept 2020, 11:31
Reviewer Update
Please contact me via email ***. I no longer answer the millions of calls for R92 that is send via automation to me.
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Warren W's updateReviewer Update
21 Sept 2020, 21:28Good day, It is now 3 weeks later and still I wait. I have tried other means to get someone to respond and help. All unsuccessful. I also have no hope for this either. I am just keeping on so that I have evidence for the ombudsman.
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Warren W's update21 Sept 2020, 21:28
Reviewer Update
Good day, It is now 3 weeks later and still I wait. I have tried other means to get someone to respond and help. All unsuccessful. I also have no hope for this either. I am just keeping on so that I have evidence for the ombudsman.