1 reviews | Active since Jul 2012
Is anybody at Vodacom qualified or even interested enough to fix this problem?
Hi Peter. For once CellC is not at fault.
Vodacom- how many people in the Villieria area in Pretoria need to complain until you help them fix the problem they have with making and receiving just about anything?? My parents are both pensioners and at Vodacom - no signal, no data, no help. My sister has the same problem and so do many other people in our area.
How is it possible that a couple of months ago the problem didn’t exist? Please also don’t give me that nonsense that we are in close proximity to a ridge and therefore the problem. If CellC can do it why can’t you?
Finally, don’t try to phone, then when you can’t get through send an sms that “you couldn’t get through and therefore deem the query resolved”. In case you don’t understand how idiotic that sms is let me spell it out for you. You can’t get through because you deliver poor service to your customers and bill them for it. The fact that you can’t get through is of your own making. Fix it or reimburse the money you charge people on their contracts.
My parents went to a Vodacom shop to report the problem and nothing changed except contradictory advise of either buying a signal booster for approximately R10 000 or change to another service provider
Shame on you - these are pensioners who do not have R10 000 to throw around and changing service providers feels like an insurmountable mountain to them.
You should apologize for your ****ty service and your “could not care less” attitude. You love to get people’s money don’t you, but God forbid you actually have to provide something of value in return. Despicable.
My parents went to a Vodacom shop to report the problem and nothing changed except contradictory advise of either buying a signal booster for approximately R10 000 or change to another service provider
Shame on you - these are pensioners who do not have R10 000 to throw around and changing service providers feels like an insurmountable mountain to them.
You should apologize for your ****ty service and your “could not care less” attitude. You love to get people’s money don’t you, but God forbid you actually have to provide something of value in return. Despicable.
