Irritated

Recently took out a contract with a Samsung S5 handset. Not long after my fiance and I both had broken screens. We took them in for repairs at the same time. Her phone was repaired not long after. However, according to Vodacom my phone was not ADH registered, yet Vodacom had obviously registered hers upon purchase but not mine. My phone was rejected for repairs by Samsung due to not being registered. 4 months later and I collected it. I'm highly annoyed with Vodacom for this and would not recommend them to anyone! They are by far the worst providers and couldn't care less as long as they can seal the deal. And take your money. Poor service, poor procedures and poor customer satisfaction. DO NOT use Vodacom. Waste of time!