1 reviews | Active since Jun 2016
Irritated
I’m furious right now, I received an email from Vodacom regarding Fibre payment and told me that I have arrears of R302.64. Where’s I made a payment of f R709.00 dated 15/05/2024 and I forwarded proof of payment but decided to ignore my email. My debit orders runs on the 20th of each month but I decided to make an EFT Payment in advanced, so what the hell is going on now that I got threaten by Vodacom Collection that I’m in arrears whereas I am not. Vodacom better check their ****en records before they threaten me to take further actions towards for something I don’t know. I’m also cancelling this ****en Fibres and go somewhere else cause it seems they are robbing people. My Fibre account never was in arrears I always pay on time so please stop this **** now. I’m going to Vuma and subscribe straight from them, I’m done with Vodacom and their competency.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
