Hellopeter
Share Your Experience
QT
Quency T

1 reviews | Active since Apr 2018

28 Apr 2018, 09:39

Irritated

Hi I'm from Masoyi in Mpumalanga, I have a serious problem with Vodacom shop in Dyzenze. Everytime I go there or send people, it's always closed, but the time says otherwise. I went 5 days in a row. I called the Vodacom centre to lay a complaint, and a guy named Sanele Mavuso was not of help. I always have to waste petrol to the shop that only operates when they want to. This is so irritating and energy draining.

0
Replies (3)
Vodacom
Vodacom's reply28 Apr 2018, 10:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 May 2018, 11:43
Official

Dear Mr Trower,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Your query has been addressed with the relevant departments for further review and feedback.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad

Best regards,

Vodacom
Vodacom's reply08 May 2018, 07:21
Official

Good day Mr Trower,

Our records reflect that this matter was re solved and contact was made.

We once again apologise for any inconvenience caused.

Warm regards,

Shad

Best regards,