AJ
Alex J

1 reviews | Active since Dec 2014

05 Apr 2017, 13:32

Irritated

<p>I'm on contract with Vodacom and each month you take money off my account but never put in the data that I pay for? For the past 3 months I have not received any data/gigs on my phone??? What am I paying for? </p>

0
Replies (2)
Vodacom
Vodacom's reply05 Apr 2017, 15:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Apr 2017, 09:08
Official

Dear Customer,

As per our telephonic conversation, your problem has been resolved.

Kind Regards

DL

Best regards,