DK
Duduzile K

1 reviews | Active since Jul 2016

26 Jul 2016, 12:15

IRRITATED!

<p>This is my 3rd attempt to get Vodacom to give an answer on my query about incorrect billing.</p> <p> </p> <p>Your people keep saying they are investigating and till today i have no resolution. I am going to BLOCK my paymnets through to you UNTIL this matter is resolved.</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply26 Jul 2016, 13:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,