rN
ronel N

1 reviews | Active since Mar 2014

06 Nov 2015, 14:30

Irritated

I have a huge problem, I have app**** for a contract on Sunday and was approved and paper work was signed off. I was told that there's no stock of the tablet and that it was going to be sourced, after me contacting the store the lady stated that there's no stock and I'm going to forfeit the deal which I of course had a huge issue with because my aunt app**** the same day and the store manager only ordered 1 instead of 2 which Candice admitted to telephonically while my aunt was in the store. I don't care what Vodacom does but i want that tablet or something extremely similar at the same price. This inconveniences me because I was told that i would have to wait 2 - 3 days and on top of it all I was told that there was 2 in stock at another branch and I missed it because that order/ request was placed incorrectly. The onus is on you t fix it as this is entirely Vodacoms fault. Please fix this.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply06 Nov 2015, 15:50
Official
Hello jrnaransamy,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,