Irregular and suspicious charges

<p>My saga continues with this issue even after I received a call from Dane advising I will be credited for both months of being charged for Vodafone Live services. </p> <p>Vodacom Customer Services & the Vodacom Accounts department don't know themselves whats going on , even though they have my account & billing details in front of them. All they do is shift blame and not take accountability. I spoke to Lee yesterday, 12-06-2017, apparently he is a Team Leader at Vodacom, yet he has no client ettiquette. </p> <p>An credit note of R110.10 was issued for the April 2017 Vodafone Live charges, yet May 2017 charges has not been credited. Can someone please tell me why. I logged this issue on 13 May and was advised it will be sorted out. I also see on my bill now that Vodacom has charged me for Data Usage, even though I have a Data bundle & I am still within that Data bundle. </p> <p>I have no confidence in the billing system of Vodacom anymore and feel I have to check my bill constantly to see that no irregular charges have been charged to me. </p> <p> </p> <p>Is there a glitch in the billing system? </p>