Ironic that you sell communications...

<p>My husband upgraded my contract last week, Friday we received an SMS with the incorrect address, we email RAM to correct the address. Nothing happens. Monday afternoon we email RAM as the waybill is perpetually stuck in consigned status. Turns out that I can't update the address, Vodacom has to update the address. We phoned Vodacom on Monday they will handle it. No response on Tuesday, no change on Wednesday, except I am on the new contract now, with none of the once-off 5GB data promised (if you are giving it to me in pieces, Vodacom, that's not once-off). I phoned them to find out what the status is and the lady drops the line on me. I WANT TO CANCEL my contract with you, this is not worth it. We are getting no feedback, no phone, and absolutely no assistance, your level of customer service is depressing and it is humiliating to be associated with you. Please, in the name of all things good and holy, get your **** together. </p>