Ironic How Vodacom Rips Off Their Customers That Keep Up Their Business

So I had a contract that was due for an upgrade, and after requesting to cancel the contract, the next month they proceeded to charge me for another month of contract as they simply 'forgot' to do the cancellation. Furthermore, after finally managing to change to prepaid, I was informed that I was unable to open another contract with that same number under a separate, new account (different person as account holder) for 60 days. How ridiculous is this system that rips you off and inadvertently proceeds to chase you as a customer away. I was previously happy with this service provider until this problem arose. What's more is that the employees at the Vodacom shop had failed to mention it would be easier to just transfer ownership, and when talking with another employee they asked why I hadn't just transferred. So on top of uninformed employees, I have now been *****ed into using prepaid for two months because they can't sign me up for a contract. Way to go Vodacom! Good luck with losing more customers with these stupid limitations. Simply going to find a new service provider.