Irene Village Mall giving me the runaround for the

I went to Irene Mall regarding my work cellphone which is with Vodacom and insured.<br> I am aware that they do not have a repairs centre but went there because I work and it is closest to my home.<br> <br> My husband went to take the phone in and they refused to do anything without a \form"or claim number. EVENTUALLY after going back and forth"