IRATE VODACOM MEMBER

<p>I was called around the March by Vodacom, to advise that my contract was due for an upgrade, so i went to the store to get this wonderful offer and was very happy until the end of April when i went to pay my account and was told i was owing funds for the old contract and the new contract, and correct me if i am wrong but why in gods name will i upgrade my contract if, i have to be paying for two contracts??? i would rather wait 2 more months till my contracted ended and just signed a new one with Vodacom or changed to a Different provider. I have been with Vodacom since i was 16, and the service i have received is appalling, my line has been restricted twice now and every time i call i must explain my self and only to be told that Department can not help me and they will put me through to another department. i have logged a Dispute with Vodacom, only to be told that they closed the Dispute but no one informed what the out is. PLEASE HELP ME</p>