PW
PHILIPPA W
1 reviews | Active since May 2015
22 Nov 2024, 18:12
Irate Vodacom customer
Extremely poor service from Vodacom WiFi division. We've logged several complaints and calls since Sunday 17th Nov 2024. Highly frustrating and inconvenient, couldn't work from home so petrol expenses driving to the office. The family all running out of data and topping up our data constantly since Sunday, so Vodacom wins all the way. Below is the last message I received from Vodacom at 15h59 today, Friday 22nd November!!!!! "Vodacom WIFI Nuhaa: This is basically all the communication im getting...i again sent today for resolution" Are we now Vodacom technicians!!@!@!!! How do we even start doing this.
Livered, irate, disappointed, frustrated 😠angry ðŸ˜
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Nov 2024, 11:28 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Nov 2024, 11:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
