CM
Caitlin M
1 reviews | Active since Nov 2017
07 Nov 2017, 21:17
iPhone7 contract
Absolutely disappointed!!! Decided to open up a new contract with vodacom for the iPhone7. There was no notice given that the phone was pre owned until someone’s old iCloud sign in kept on popping up. Absolulty disappointed that we are paying an amount for a “brand new phone” that was clearly not brand new!!
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Replies (2)
Vodacom's replyOfficial
08 Nov 2017, 09:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Nov 2017, 09:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Nov 2017, 13:03Dear Caitlin
As discussed, feedback has been provided.
Regards,
RJ
Best regards,
Vodacom's reply08 Nov 2017, 13:03
Official
Dear Caitlin
As discussed, feedback has been provided.
Regards,
RJ
Best regards,