HT
Henry T

1 reviews | Active since Apr 2015

15 Apr 2015, 10:37

iphone5C repairs-Bad service

To date my problem has not yet been resolved, every person that phone me can't give me an answer:<br> I gave my iphone 5c in for repairs while it was under gaurantee and because of the incompetance of the shop it was returned and booked in 3 times.After the third time I got a quote of more than R3500 to repair it because now after 8 weeks it is out of the gaurantee period. I last had my phone the 18th of Feb, gauratee valid till 22nd of Feb. I have records of all the sms'e received and all the job no's. The service at this specific shop is not good and the people working there is incompatent

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Replies (1)
Vodacom
Vodacom's reply15 Apr 2015, 12:07
Official
Hello henrycterblanche,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team