JG
Jessica G
1 reviews | Active since Jul 2013
19 Jul 2023, 13:28
IPhone14 Plus 5G ****!
Vodacom advertise in Eita July a special for Apple iPhone 14 Plus 5G for R599 pmx36. We spoke to the manager of Vodacom shop in Cresta who told us that this phone is "discontinued" but they advertise it? This is false advertising and *********, my husband really wanted this phone, so disappointing!
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Replies (3)
Vodacom's replyOfficial
19 Jul 2023, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jul 2023, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
JG
Jessica G's updateReviewer Update
21 Jul 2023, 12:56Olivia, a consultant phoned me, said she will investigate the matter and get back to me, that was a few days ago, no reply yet.
JG
Jessica G's update21 Jul 2023, 12:56
Reviewer Update
Olivia, a consultant phoned me, said she will investigate the matter and get back to me, that was a few days ago, no reply yet.
Vodacom's replyOfficial
24 Jul 2023, 20:20Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion on 2023/07/21 at 13:29:08, we've provided the feedback from the Vodashop. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Jul 2023, 20:20
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion on 2023/07/21 at 13:29:08, we've provided the feedback from the Vodashop. Regards Consumer Website Team
Best regards,