PP
Paula P

1 reviews | Active since May 2018

30 May 2018, 16:17

iPhone X disappointed!!

I upgraded to IPhone X in April and have issues with phone since then. First time back into store because there was a block with code which I did not create. Second time back was due to phone not charging, phone got sent in and I was told there was plastic in charging unit of phone. Now this week my calls are being dropped and no alerts with messages. For a R 25 000.00 phone to start like this??? I’ve been on Samsung before this IPhone with no issues!! I have been put off iPhone altogether now!! Can someone explain??

0
Replies (2)
Vodacom
Vodacom's reply30 May 2018, 16:34
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply31 May 2018, 09:49
Official

Dear Customer,

As per our telephonic interaction your query has been attended to and feedback provided.

Regards,

Wardah

Best regards,