ZK
Zakariyah K
1 reviews | Active since Dec 2013
06 Jul 2019, 18:51
Iphone waiting to be un-blacklisted
My Phone was ****** on the 22 June 2019. I blacklisted the phone on the same day. We managed to recover the phone and i called in to un-blacklist on the same day. I was requested to fill in a form and get an affidavit which I did.
Its been over a week and half but still the phone has not been un-blacklisted as yet.
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Vodacom's replyOfficial
07 Jul 2019, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply07 Jul 2019, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team