Iphone problems and no success with Vodacom

Item: Vodacom
Rating: 1

Good Day,

I have given my phone (Iphone 11) in to the Repair Shop at Tygervalley to understand what the problem is as my phone has been given my numerous problems with struggle to answer calls, struggle to send voice notes on whatsapp, etc. and my phone was send to Advance Repair Centre. The service I recieved was good but got my phone back and still the problem and my patience has run out.

NO one can tell me what is wrong and I have had numerous business calls where I am not able to answer calls and then I have to phone back because my phone is not working.

I am paying over R1000 a month for a phone not working - If the phone is faulty, replace it, if you can fix the problem then do it but current I have had enough as this problems has been going on from last year September without success.

Helpful (0)

Replies (4)

Vodacom's replyOfficial

11 Feb 2021, 11:05

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply11 Feb 2021, 11:05

Official

's updateReviewer Update

11 Feb 2021, 11:23

Please contact me on *** and ***

's update11 Feb 2021, 11:23

Reviewer Update

Please contact me on *** and ***

's updateReviewer Update

15 Feb 2021, 08:55

I am still waiting to be contacted on *** or ***

's update15 Feb 2021, 08:55

Reviewer Update

I am still waiting to be contacted on *** or ***

's updateReviewer Update

15 Feb 2021, 10:37

This is not acceptable Vodacom, contact me on ***.

This is a landline and you will be able to contact me.

's update15 Feb 2021, 10:37

Reviewer Update

This is not acceptable Vodacom, contact me on ***.

This is a landline and you will be able to contact me.