iPhone imessage activation not working

I'm having a problem activating imessage on my iPhone and keep getting a SMS back stating "Failed to send to the ***".

On calling your call centre and asking for advice they suggested that I wasn't sending the text message properly or that my message centre number was wrong - I'm on an iPhone and neither of those suggestions is appropriate which suggests untrained personnel.

After googling the issue, I see this is a bit not an uncommon occurrence with Vodacom.

Firstly, of liker a resolution for not being able to send the international imessage activating sms from my iPhone.

Secondly I want a refund for all the wasted messages I've sent trying to get it activated.

Finally, I think you need to better train your call centre staff.