PK
Phillip K
1 reviews | Active since Apr 2015
01 Feb 2025, 12:08
Iphone contracts
Very disappointing to see that a iphone 16 pro with double the amount of data and minutes is cheaper than my current contract with a iphone 14 pro max. Vodacom seriously need to revise trading in options for iphone contracts
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Replies (2)
Vodacom's replyOfficial
01 Feb 2025, 15:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2025, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Feb 2025, 12:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2025, 12:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards Vodacom Consumer Website Team
Best regards,