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Pikolomzi M
1 reviews | Active since Aug 2020
26 Oct 2023, 11:13
iPhone
iPhone Hey Hello Peter Team, THEY NEVER CALLED ME AS THEY PROMISED. I ordered lastest iphone 15Pro max from Vodacom Mthatha Plaza in the Eastern Cape 3weeks back and they haven't received the phone from their supplier, I feel like the wait is too long, why are they advertising something that they don't have on social media platforms? Am really not happy with Vodacom South Africa with their services.
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Vodacom's replyOfficial
26 Oct 2023, 12:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Oct 2023, 12:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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Pikolomzi M's updateReviewer Update
26 Oct 2023, 12:13I will wait for your call once more, you promised to call me before and you never called? I will write again if you do not call me in 2days. Why would you release iPhone 15 but you do not have it on stock? That's my question and I need answers?
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Pikolomzi M's update26 Oct 2023, 12:13
Reviewer Update
I will wait for your call once more, you promised to call me before and you never called? I will write again if you do not call me in 2days. Why would you release iPhone 15 but you do not have it on stock? That's my question and I need answers?