1 reviews | Active since Feb 2017

06 Feb 2017, 16:33

iPhone broken by Vodacom Repair Center

<p>The Vodacom repair center in Alberton broke my wifes iPhone during a screen replacement and now they want us to pay in the difference for a new iPhone. We knew already that they have stuffed up the tabs on the main board when the phone had to be sent to the advance repair center AFTER the screen was replaced. Vodacom your service is horrible and your insurance means nothing and you can't expect us to pay for the mistakes of your technicians. Shame on you Vodacom</p>

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Replies (1)
Vodacom
Vodacom's reply07 Feb 2017, 07:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team