GG
Greg G

1 reviews | Active since Jan 2018

09 Jan 2018, 17:03

IPhone 7 water damage

Phone advertised as water resistant to 1m for 30minutes yet water damage quote to repair 11month old phone (Phone was wet , but not beyond the criteria above) received is R 7 294.86 (for labour only and inclusive of vat). I am told that the warranty doesn't cover any water damage . How is this possible ?

0
Replies (2)
Vodacom
Vodacom's reply10 Jan 2018, 06:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 Jan 2018, 12:33
Official

Good day Greg,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team

Best regards,