iPhone 7 instead of iPhone 7 plus
<p>So I went to Vodacom Secunda this afternoon and I was assisted by a lady called Angelique.Service was good,things went wrong when I noticed I asked for a n iPhone 7 instead of 7plus.I asked her to changed it as it looked so small compared to what I had expected.She couldn't helped,said it's done.I can't understand why am I forced to take a phone that I haven't touched.Can Vodacom please assist with this matter ,been a loyal customer for yrs.I was disappointed that she didn't even ask her manager to assist with this matter.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom Secunda is now assisting me with this matter thank you.
Vodacom Secunda is now assisting me with this matter thank you.
Dear Customer
As per the above comments the store is assisting you with resolution.
Regards
Vodacom Consumer Website Team
Dear Customer
As per the above comments the store is assisting you with resolution.
Regards
Vodacom Consumer Website Team