JR
Jean R

1 reviews | Active since Jul 2016

07 Dec 2016, 09:20

Iphone 6s repair gone wrong

<p>My story is this,</p> <p> </p> <p>After 11 months usage my Iphone's battery and ringer switch started giving serious problems. i booked the phone in and after 2 and a half weeks of "repairing" I received the phone. The ringer had not been replaced and with regards to the battery the report read that they just did a software upgrade. It seems that Vodacom is in the business of wasting peoples time luxuriously. After I demonstrated the problem with the ringer to the personnel they agreed that it was still faulty. i didn't have enough time to test the battery but odds are that it will still be not working properly.</p> <p> </p> <p>The phone is booked in AGAIN!!</p> <p> </p> <p>Nice.......</p>

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Replies (1)
Vodacom
Vodacom's reply07 Dec 2016, 10:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Vodacom Consumer Website Team