IPhone 6 plus

On 23 March 2015 I hand my Apple iPhone 6 plus in because Siri doesn't work. At the time of handing in my phone to be repaired it had a hairline cracked at the top end of the screen, and a note was made. ( note fine one fine cracked -- not shattered and fully functional)<br> <br> Unacceptable time frame:<br> 23-04-15 phone handed in at Knysna Voda com Shop<br> 01-04-15 phone received at George repair centre<br> 01-04-15 phone sent to advance repair centre <br> 07-04-15 accessing process started<br> 10-04-15 I phone to hear what is going on and get a quote to repair the screen<br> <br> Apparently when you iPhone screen is cracked the full warranty on the phone falls away. <br> 1. This was not explained/mentioned to me when the phone was handed in or ANYWHERE ALONG THE PROGRESS REPORT SYSTEM.<br> <br> I have been without my phone for 4 weeks and all I get is sorry you should of read the terms and conditions when you bought the phone. What? I reiterate : a hairline crack exempts the supplier from all warranty claims.<br> <br> This is really bad service and I am more than disappointed with the hwole proccess. <br> Job no. ***2<br> <br> For anyone else reading this: Is this void of warranty aplicable to all smartphones or just Apple? Apparently not!