1 reviews | Active since May 2016
iPhone 6 booked in after 2 weeks
<p>I upgraded to the iPhone 6 in May and 2 weeks later my phone did not want to boot past the apple logo. I went to Vodacom in Canal Walk (Cape town) on the 25th May and was told that they would need to send my phone away. I called yesterday, 31st May, to follow up and was promised someone would call me and to date I have not received any call. (Job number ***3) I was also advised that I would need to pay for another glass screen protector and I feel this is ridiculous, as I did not even have my phone for 3 weeks. I do not want any discount, and feel that Vodacom or iPhone should pay for the inconvenience and lack of communication received. I was always a Vodacom fan and always telling my family and friends how good the brand is.. until now. Very dissapointed. Looking forward to hearing from you soonest.</p>
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Still no response or feedback on my complaint.. pathetic!
Still no response or feedback on my complaint.. pathetic!
Can I please get a response to my complaint????????
Can I please get a response to my complaint????????
