1 reviews | Active since Mar 2009
Iphone 5 got NO batterylife - still under warranty
JOB #***9<br> <br> This is my 3rd COMPLAIN! Phone NOW officialLY with VODACOM for 1 month!! The battery needs to be on charge FULL time to WORK - even if batterylife show 68...90% - the battery just DIES when I unplug charger<br> <br> I did pull the screen loose when I tried to get the protective cover OFF - this is NOT my issue (AS VODACOM REFUSE TO SORT PHONE OUT BECAUSE OF THIS)!!<br> <br> You can send me back the loose screen - BUT PLEASE SORT THE BATTERY OUT!!! I can't sit the whole day at a meter range at the charger for the phone to work!!!<br> <br> I've been a customer of Vodacom for 15 years, currently I have 5 contracts with them. The phone is UNDER WARRANTY - PLEASE SORT THE BATTERY OUT<br> <br> You can contact my Vodacom dealer on *** / *** - My PHONE IS at VODACOM so you cant contact me on MY CELLPHONE NUMER as it is NOT working for a MONTH now<br> <br> I will keep on POSTING every 5 days on Hellopeter untill this matter is resolved!!! The BATTERY got nothing to do with the fact that I pulled the screen loose - IN FACT, IF THE BATTERY DIDNT GIVE PROBLEMS, I WOULDNT HAD TO TAKE PROTECTIVE COVER OFF...... AND THE SCREEN WOULD HAVE BEEN PERFECTLY FINE!<br> <br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
