iPhone 14 Pro Supply Issues

On the 19th of October, I was assisted by Vodacom Online to upgrade to an iPhone 14 pro. I was advised that the device was out of stock and that delivery would be within 2weeks.

It's more than 2 month's later with no correspondence from Vodacom whatsoever. I've had to call in on a weekly basis to enquire as to when my handset would be delivered.

The global shortage of the device is appreciated. What I do not appreciate is Vodacom placing me under false pretences at the time of placing the order. Vodacom should stop taking on new orders on the device if they cannot fullfil their commitment to their customers.

Consultants at Vodacom also seems to find themselves in the dark with no information on stock availability and delivery.

After more than 10 years with Vodacom and having 3 contracts, I'm ready to move to a new service provider.