iPhone 11

Item: Vodacom
Rating: 3
Author: Trudy R

Vodacom responded with an email that they will get back to me after 7 days but still no phone call. I’m even shocked that today they deduct the insurance money after I called them for a cancellation. Hello Peter please help me on exposing Vodacom, this time they have gone to far

Helpful (0)

Replies (2)

Vodacom's replyOfficial

28 Sept 2021, 07:00

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply28 Sept 2021, 07:00

Official

Best regards,

Vodacom's replyOfficial

28 Sept 2021, 17:24

Good day Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Insurance Team and they busy still assisting. Kindly allow the team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply28 Sept 2021, 17:24

Official

Best regards,

iPhone 11

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