AJ
Anthony J
1 reviews | Active since Sept 2011
20 Oct 2020, 17:04
Invoicing and itemized billing issues
I have not received any of my invoices this month for September 2020. I usually get them by the 6th of the month but nothing this month. Try calling the call centre which is a waste of time because I just queue. The TOBi thing is useless and can't help me. All I want is my invoices and itemized billing for my company.
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Vodacom's replyOfficial
21 Oct 2020, 07:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2020, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team