1 reviews | Active since May 2009
Invoices/Statment
Vodacom not sending invoices statements. Since moving from postage to electronic statments i have yet to recieve them.<br> For the past year with multiple emails calls and promises i am yet to recieve statments and invoices.<br> This has been brought under their attention various times over the last year and 3 times the last week.<br> Today they blame Gmail for the problem? Whe. Questioning why they do t inform their clients not to use Gmail they dont have answers.is Vodacom boycotting Google and Gmail? And why take so long to inform your clients even after your client contacts you regularly and vodacon regularly investigates the problem?<br> Does this mean Vodacom does not inveatigate a quiery when they have been requested to do so?<br> Secondly i am still awaiting a letter requested a week ago? Is this also being investigated with your client left in the dark?<br> <br> I have subsequently sent through cancelation of all my contracts with vodacom as Vodacom does not understand client services.<br> <br> 2 months ago the head of social media advised i have unrealistic expectations of vodacom!<br> Its easy get it right first time and you wont have irrate clients.
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Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
