RB
Rob B
1 reviews | Active since Jul 2011
30 May 2016, 11:57
Invoices no longer coming to me
<p>Last month I didn't get any invoices emailed to me. This past month, I received the invoice for only one number, my secondary number. My main number's invoice again didn't reach me. When I login to vodacom.co.za and try to download the invoices, I am only able to download the invoice from my secondary number, no matter which number I select from the dropdown. I have screenshots to demonstrate the bug.</p>
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
30 May 2016, 12:28Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2016, 12:28
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
RB
Rob B's updateReviewer Update
30 May 2016, 12:33I don't need help with my query. I need Vodacom to fix the bug on their system so that I can download the invoice myself! Thanks
RB
Rob B's update30 May 2016, 12:33
Reviewer Update
I don't need help with my query. I need Vodacom to fix the bug on their system so that I can download the invoice myself! Thanks
RB
Rob B's updateReviewer Update
11 Jun 2016, 06:55I am still waiting for this to be sorted. Vodacom bug is still not fixed and I can't access my invoices.
RB
Rob B's update11 Jun 2016, 06:55
Reviewer Update
I am still waiting for this to be sorted. Vodacom bug is still not fixed and I can't access my invoices.