1 reviews | Active since May 2016
Invoices combined after requesting NOT TOO
I have three Vodacom contracts. When logging into my online account it only gives me a Combined Invoice for all 3 numbers, instead of individual invoices. The company I work for pay our cellphones but without any invoice on my specific number I cannot do so. I have requested Vodacom to email me separate invoices each month for my number but I still only receive combined invoices for all 3 numbers. I CANNOT submit an invoice with the total being for all 3 numbers I have with Vodacom. I need my invoice for my number ALONE! How hard can this possibly be. This has been going on since October last year and still I struggle. This is ridiculous! PLEASE FIX THIS! I need my individual invoices as a matter of urgency!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM
