1 reviews | Active since Jun 2012
Invoiced for something that I do not have and have never used.
<p>280916 invoiced for something that I do not have and have never used. Tried to get credit note from customer care centre/accounts/upgrade, which is impossible. Now get voice recording messages to that does debt collecting. PLEASE NOTE THAT I WILL DEFINITELY NOT PAY!!!! Hello Peter Messages does not help any longer. What do I have to do to get this resolved VODACOM ?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AUTOMATED REPSONSES DOES NOT SOLVE THE PROBLEM
AUTOMATED REPSONSES DOES NOT SOLVE THE PROBLEM
to date - no response from VODACOM
to date - no response from VODACOM
Dear Client
I apologise for the delay in this regard. I created a credit for the charges due to the dealer cancellation. Once approved, it will reflect in your account and reduce the balance.
Kind regards
Vodacom Consumer Website Team
Dear Client
I apologise for the delay in this regard. I created a credit for the charges due to the dealer cancellation. Once approved, it will reflect in your account and reduce the balance.
Kind regards
Vodacom Consumer Website Team