Invoiced and monies deducted for cancelled contracts

I cancelled my number – 082 .... and one of my data packages at the beginning of August – they were to be renewed at the end of that month. Only the data contract got cancelled and after numerous calls and emails the number was cancelled.

I was billed for an additional 2 months AFTER cancelling the contract. I know it’s a small amount R300.00 that Vodacom needs to refund me, but I have been battling with this since October.

I had another data contract which was due for renewal on the 10/02. I cancelled this contract but was billed for full month and not for part thereof.

I have just received an invoice for another month. I have had NO data and the contract was supposed to be cancelled.

How long will it take to sort this mess out!