1 reviews | Active since Jun 2018
Invoice to be amended!
I spoke to Safiek on Monday 25 06 18 and Thursday 28 06 18..as per our telephonic conversation he did send me what he credited my account 2x 110 and R117.01 of the premature cancellation which I emailed him there after 3x the premature cancellation amount was R295.81 and not R117.01..before my account will be debited on the 2nd July 2018 please this needs to rectify and the amount should be R626.68. As tired as Vodacom is for my reviews I am more irritated to do this because you don't get help if you phone customers service nor emailing them.. This is frustrating ?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)