Invoice still not sent
Pathetic service once again from Vodacom. I need to claim my R5000 flight centre voucher promised to me by vodacom when I upgraded. Then I had to call 3 different numbers to finally find out how to claim. The only thing missing is my tax invoice with my IMEI number on it. So I request this and they promised it will be sent to me. Only to find out more than a week later oh no now its RAMS that need to send it. I am welcome to phone their supplier to do their jobs for them. They don't know what customer service is.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Irene ,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Good day Irene ,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team