AB
Anthony B

1 reviews | Active since Jul 2016

18 Jan 2018, 18:52

Invoice request

My wife requested invoices for her account by phone and email. Red 00E4~42EF

I validated the request by both email and phone

They confirmed they would send the invoices but nothing has happened

I went to your website to send you a request but there is nowhere to do that

Please send me copy invoices for all of my accounts for March 2016 and Jan 2017

0
Replies (1)
Vodacom
Vodacom's reply19 Jan 2018, 06:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,